Support

Help for the websites, services and applications provided by DATA API LABS LLC.

Contact support

Use our contact form and choose the topic App support. Please include:

• the name of the app or service,
• your device model and operating system version (for example, iPhone 15, iOS 26),
• the app version (shown in the app settings or in the App Store),
• a short description of the problem and the steps that lead to it.

We reply within 24 hours at the latest. After sending the form you will receive an email confirmation with your ticket ID.

Frequently asked questions

How do I request deletion of my data?

Send a request through the contact form with the topic Privacy request. Details are in our Privacy Policy.

How do I cancel a subscription purchased in an app?

Subscriptions bought through the App Store are managed by Apple. On your iPhone open Settings, tap your name, then Subscriptions. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

An app does not work after an update.

Make sure you have the latest version from the App Store and restart the device. If the problem persists, contact us with the details listed above.